From Beyond to Bankruptcy: Inside the Downfall of a Retail Giant Ignoring the Tides of Change
The iconic home goods store of the 1990s and 2000s, Bed Bath & Beyond, has filed for bankruptcy. The company’s website announced on Sunday morning that they will begin winding down operations, thanking loyal customers for their support. While their 360 Bed Bath & Beyond locations and 120 buybuy BABY stores will remain open for now, the company will begin store closing sales on Wednesday, and some stores will ultimately close.
The future of the company is uncertain, as a bankruptcy filing does not necessarily mean that it will go out of business. Many US companies have filed for bankruptcy to shed debt and other costs they could no longer afford. However, if a buyer does not come forward, Bed Bath & Beyond will likely be liquidated entirely and go out of business. Alternatively, the company could emerge from bankruptcy as an online-only retailer, according to Neil Saunders, an analyst at GlobalData Retail.
Bed Bath & Beyond was a significant player in the era of “category killers” – chains that dominated a category of retail. However, like Toys “R” Us, Circuit City, and Sports Authority, the company struggled to compete with online options like Amazon as shoppers turned away from huge specialty stores. Despite being known for its cavernous stores stacked with pots and pans, towels, and bedding, the company has been slow to respond to shopping changes and struggled to entice customers who had moved on to other chains.
In its bankruptcy filing, Bed Bath & Beyond reported having $5.2 billion in debt and assets of just $4.4 billion. The company secured $240 million in financing on Sunday to stay afloat just long enough to close its stores and wind down its operations. While items purchased before Wednesday can be returned until May 24, all sales after Wednesday will be final, and the store will stop accepting gift cards on May 8.
Bed Bath & Beyond was a fixture for shoppers around the winter holidays, during the back-to-school and college seasons, and had a strong baby and wedding registry business. The retailer attracted a broad range of customers by selling name brands at cut-rate prices. Brands coveted a spot on Bed Bath & Beyond’s shelves, knowing it would lead to big sales. Plus, the open-store layout encouraged impulse buying, leading shoppers to walk out with more items than they had intended to purchase.
While the future of the company is uncertain, customers will have Sunday, Monday, and Tuesday to use their remaining 20%-off coupons before the company stops accepting them on Wednesday. Bed Bath & Beyond expects to offer “deep discounts” on its products as part of its going-out-of-business sales. Despite its bankruptcy filing, Bed Bath & Beyond will always be remembered for its ubiquitous blue-and-white coupons and its status as the store for seemingly everything in your home.
The bankruptcy filing comes as no surprise to many industry experts who have been following Bed Bath & Beyond's struggles for some time. The company has been grappling with declining sales, shrinking margins, and increasing competition from online retailers for years.
According to Neil Saunders, an analyst at GlobalData Retail, the pandemic has only exacerbated the problems Bed Bath & Beyond was already facing. "The company has been in decline for many years, and the COVID-19 pandemic has only accelerated its troubles," Saunders said. "The pandemic forced many consumers to shop online, which hurt Bed Bath & Beyond's sales and profits even more."
The company's troubles have also been reflected in its stock price. Bed Bath & Beyond's shares have lost more than 80% of their value over the past five years, as the company struggled to keep up with changing consumer preferences and competition from rivals like Amazon and Target.
The bankruptcy filing is a stark reminder of just how much the retail industry has changed in recent years. Once-dominant retailers like Toys "R" Us, Circuit City, and Sports Authority have all gone out of business in recent years, as consumers increasingly turn to online shopping.
But while the future of Bed Bath & Beyond may be uncertain, one thing is clear: the company's impact on American retailing will not be forgotten. For years, the retailer was a fixture in shopping malls and on Main Streets across the country, a one-stop-shop for everything from bedding to kitchen gadgets.
As the company prepares to wind down its operations, it is encouraging its loyal customers to take advantage of the deep discounts that will be available in its going-out-of-business sales. But for many, the closure of Bed Bath & Beyond will mark the end of an era in American retailing, and a reminder of just how much the industry has changed.
